What’s new in METAVSHN — August 2026

Hi there,

We’ve released a set of improvements that make People Search in CORE faster and easier to use, strengthen contract and order processing, and improve customer-management and self-service workflows.

A faster, more intuitive People Search

People Search in CORE has been redesigned with clearer keyboard and mouse interactions, improved handling of recent searches, faster navigation, and smoother loading states.

This makes it quicker and easier to find and select the right person while working in CORE.

More reliable contract and order processing

Several changes improve the reliability of key workflows:

- contract generation now handles overlapping requests correctly, preventing blank previews or interruptions to the signing process;

- PRODUCT-REPLACE renewals no longer leave orders stuck when the renewal step is skipped;

- unchanged services are no longer submitted as empty updates during order changes;

- service-option mapping now keeps download-speed settings consistent across fulfillment and migration workflows.

Improved customer-data consistency

Customer names are now synchronized more consistently between CORE and the Self-Service Portal, helping ensure that users see the correct information across both applications.

Service-address management and unresolved-address handling

Service addresses can now be managed directly in CORE, allowing missing service places to be added manually.

When a service address cannot be resolved during order creation, the responsible team is automatically notified through the configured communication channel, such as Slack or email. The issue can then be reviewed and the correct address added manually in CORE, providing a clearer resolution process and helping prevent unnecessary order delays.

Self-service improvements

The PDF viewer in the Self-Service Portal has been improved for iOS devices, ensuring that its controls remain visible and accessible within the screen.

Usage-history date filters also remain visible and consistent when switching between tabs, making it easier to review different periods without reselecting filters.

Additional CORE improvement

Comment pinning in CORE has been restored, allowing users to keep important information easily accessible