Latest News from the METAVSHN team
Product update

What’s new in METAVSHN — End of September 2026

Karl avatar
Shared by Karl •

Hi there,

We’ve released improvements across Selfcare and CORE, including a new mobile experience, smarter customer support, clearer customer information, and more consistent billing. We’ve also improved usability and strengthened the platform’s reliability and traffic protection.

New mobile experience

Selfcare and CORE now provide an improved mobile experience across the general layout, People Search, and Billing. Mobile navigation in Selfcare also provides reliable access to Home, Invoices, and Billing.

Smarter support in Selfcare

The support chat now follows the customer’s active language and profile, uses verified identity information, and matches the Selfcare branding.

Clearer customer information in CORE

CORE now displays customer segments in party information and shows the customer’s calculated age alongside their birthday. Latest interactions in People Search have also been improved.

More consistent billing

Billing now applies the same prorating factor to prices, discounts, and promotions across calendar months, providing more consistent calculations.

Improved usability and reliability

The release resolves issues affecting product details, payment-mismatch emails, resource-dialog scrolling, multi-tab navigation, sidebar labels, analytics attribution, and concurrent order processing.

Stronger platform foundations

Several services have been upgraded to Java 25, and the platform gateway now includes request limiting to protect services from excessive traffic.